Privacy Policy

Last updated: April 2026

Who we are

Master Mechanics operates an automotive repair workshop at 73 Upper Queen Street, Eden Terrace, Auckland 1010, New Zealand. This privacy policy explains how we handle your personal information.

What we collect

When you contact us through our website form, call us, or visit our workshop, we may collect:

Your name and contact details (phone number, email address)
Your vehicle information (make, model, registration)
Details about the service or repair you need
Service history for your vehicle at our workshop

How we use your information

We use your information to:

Respond to your enquiry or booking request
Provide automotive repair and maintenance services
Contact you about your vehicle (service reminders, updates on repairs in progress)
Maintain records for warranty and compliance purposes

Who we share it with

We do not sell or share your personal information with third parties for marketing purposes. We may share information with parts suppliers or specialist subcontractors when needed to complete work on your vehicle, and with regulatory authorities if legally required.

How we protect it

We take reasonable steps to protect your personal information from loss, unauthorised access, and misuse. Digital records are stored securely and access is limited to staff who need it for their work.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to access and request correction of your personal information. Contact us at 09 963 3772 or visit us at the workshop.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.